Restaurants – Queue Management

Reduce customer wait times, increase sales and lower operating costs

Faster service, higher profits 

Measure how long people wait in line so you can reduce the wait and serve more customers instead of discouraging them with long lines, whether they dine-in or drive-thru. Receive actionable alerts to add staff and open registers during peak periods and verify that actions have been taken. 

Real-time customer experience dashboard

Click in dashboard to expand image

Click on graph to expand image

Customer Line.jpg

System Features:

Tracks customer behavior based on dine-in/take-out activity, visit duration, day part and party size

Sends real-time alerts with user-configurable alert thresholds

Quantifies customer abandonment cost

Measures the performance of an limited number of line segments with independent settings

Aggregates reporting from one or more locations in a single dashboard

Allows users to configure unique dashboards with drag and drop widgets

Supports an unlimited number of day parts

Emails daily summary to management

Installs in less than 30 minutes and requires only power and internet access